Terms of Service

These terms govern your use of ascendoacademy.com and the coaching services provided by Ascendo("we", "us"). By booking a call or enrolling, you agree to these terms. If you are booking on behalf of a student, you confirm you are their parent or guardian.

Our services

Ascendo provides personalized competitive programming coaching in small groups, delivered online. Sessions run twice per week. We do not guarantee any specific competition result, ranking, or academic outcome.

Bookings & sessions

• The intro call is free and carries no obligation to enroll.
• Ongoing coaching is billed weekly. Current pricing is $66 per week for two sessions and is presented before you enroll.
• Please give at least 24 hours' notice to reschedule a session so we can offer the slot to another student.

Payment

Fees are due in advance of each billing period. If a payment fails, we may pause sessions until it is resolved. You can cancel ongoing coaching at any time; cancellation stops future billing but does not refund the current period.

Student conduct

We ask students to attend sessions ready to learn and to treat coaches and peers with respect. We may pause or end coaching for behavior that disrupts a group.

Intellectual property

Course materials, problem sets, and content we share are for your personal, non-commercial use. Please do not redistribute them without our permission.

Limitation of liability

Our services are provided "as is." To the extent permitted by law, Ascendo is not liable for indirect or consequential damages, and our total liability is limited to the fees you paid us in the prior month.

Changes

We may update these terms from time to time. Continued use after an update means you accept the revised terms.

Contact

Questions about these terms? Email Hossam_ElZarw@outlook.com.